Film Buddy – Privacy Policy

Last Updated: 14.08.2025

At Film Buddy (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring your personal data is handled securely in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

1. Who We Are

Film Buddy is a UK-based platform offering mentoring, work placements, CV advice, Q&A sessions, masterclasses, and related services. We are registered with the Information Commissioner’s Office (ICO) and comply with all relevant UK privacy regulations.

2. Data Controller

For the purposes of UK GDPR, Film Buddy is the data controller of your personal data.

• Name: Film Buddy

• Email: hello@filmbuddy.uk

• Address: Brookes Mill, Armitage Bridge, Huddersfield, HD4 7NR

3. What Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide:

• Contact details (name, email, phone, address)

• Account information (username, password)

• Educational background (school, course, level)

• Payment details (billing address, card details) where relevant

• Any information you provide in communications, feedback, or surveys

3.2 Information Collected Automatically:

• IP address, browser type, device type, operating system

• Website usage data (pages visited, time spent, referral source)

• Cookies and tracking data (see our Cookies Policy)

3.3 Information from Third Parties:

• Educational institutions, partners, or employers where relevant to placements or employment introductions

• Social media platforms (in accordance with their privacy settings)

4. How We Use Your Data

We use your personal data to:

• Provide, personalise, and manage your access to our services

• Communicate with you (service updates, relevant offers, newsletters)

• Arrange and manage mentoring, placements, or employment introductions

• Process payments for paid services

• Analyse and improve our website and services

• Meet legal, regulatory, and contractual obligations

• Protect against fraud, misuse, or security threats

5. Legal Basis for Processing

We process your data on the following grounds:

• Consent – for marketing communications or certain optional services

• Contract – to deliver the services you have requested

• Legal obligation – where required by UK law or regulatory requirements

• Legitimate interests – where processing is necessary for our operations and does not override your rights

6. Sharing Your Data

We may share your data with:

• Service providers – IT, hosting, analytics, payment processors

• Educational institutions – where linked to your activities with us

• Employers or placement providers – if you participate in opportunities we arrange (we are not responsible for their use of your data once shared)

• Legal authorities – when required by law or to protect rights, safety, or security

• Business successors – in the event of a merger, acquisition, or sale of assets

We do not sell your personal data.

7. Data Retention

We keep your personal data only as long as necessary for the purposes it was collected, or as required by law. Once no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict processing

• Object to processing (including marketing)

• Request data portability

• Withdraw consent at any time

To exercise your rights, email hello@filmbuddy.uk.

9. Data Security

We use appropriate technical and organisational measures to protect your personal data. However, no online service can be 100% secure. In the event of a data breach likely to result in risk to your rights and freedoms, we will notify you and the ICO without undue delay.

10. International Transfers

If we transfer your data outside the UK, we will ensure it is protected by safeguards such as ICO-approved Standard Contractual Clauses or a UK adequacy decision.

11. Cookies & Tracking

We use cookies and similar technologies to improve site performance, analytics, and user experience. You can manage your cookie preferences via your browser or our Cookie Settings.

12. Complaints

If you have concerns about how we handle your data, contact us at hello@filmbuddy.uk.

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